Retrobroker SP. Z O. O. Terms and Conditions

1. Introduction

Welcome to Retrobroker! These comprehensive Terms and Conditions govern your use of our online store, including any purchases made through our website. By accessing or using our services, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our platform.

2. Definitions

Retrobroker: Refers to Retrobroker SP. Z O.O., a company registered in Poland with the following details:-
- Address: Różnowo 506, 11-001 Dywity, warmińsko-mazurskie, Poland.
- VAT Identification Number (VAT ID): PL7393990456.
- Commercial Name: Retrobroker.
User: Any individual accessing or using our online store.
Items: Refers to used products available for purchase on our platform.
Stripe: Our chosen payment provider for secure online transactions.

3. Online Store Usage

3.1 Eligibility

You must be at least 18 years old to use our online store. By accessing our platform, you confirm that you meet this requirement.

3.2 Payment Processing

We accept payments in multiple currencies, including:

AUD (Australian Dollar)
CAD (Canadian Dollar)
CHF (Swiss Franc)
CZK (Czech Koruna)
DKK (Danish Krone)
Euro (EUR)
GBP (British Pound Sterling)
HUF (Hungarian Forint)
NOK (Norwegian Krone)
PLN (Polish Złoty)
SEK (Swedish Krona)
USD (United States Dollar)

All transactions are processed securely through Stripe. By making a purchase, you agree to Stripe’s terms and conditions.

3.3 Contact Information

We do not provide a phone number for customer inquiries. For any requests, questions, or concerns, please contact us via email at [email protected].

4. Purchase of Used Items

4.1 Product Descriptions

We strive to provide accurate descriptions of all items available for purchase. Please review product details, including condition, before making a purchase.

4.2 Pricing and Availability

Prices are listed in the respective currency. Availability is subject to change, and we reserve the right to modify prices without notice.

5. Intellectual Property

All content on our website, including images, logos, and text, is protected by intellectual property laws. You may not reproduce, distribute, or use our content without our explicit permission.

6. Warranty

For used consoles and games purchased through our online store, we offer a limited warranty to ensure your satisfaction with your purchase. The warranty period for used consoles and games is 30 days from the date of delivery. Our warranty covers any defects in materials or workmanship that may arise during normal use. If you encounter any issues with your used console or game within the warranty period, please contact us at [email protected] for assistance. Please note that our warranty does not cover damage caused by misuse, accidents, modifications, or unauthorized repairs. Additionally, the warranty does not cover issues such as scratches on game discs or cosmetic wear on consoles. Retrobroker reserves the right to assess the validity of warranty claims and may repair, replace, or refund the item at our discretion. To initiate a warranty claim, please provide proof of purchase and a detailed description of the issue. We want you to enjoy your gaming experience with confidence, and our warranty is designed to provide peace of mind when purchasing used consoles and games from Retrobroker.

7. Illegitimate Credit Card Claims and Legal Fees

In the event that a credit card claim is filed against us and the claim is found to be illegitimate or fraudulent, the customer responsible for filing the claim will be held liable for any and all legal fees incurred by us. Specifically, if we prevail in the dispute regarding the illegitimate claim, the customer will be billed a non-refundable fee of $100 to cover a portion of the legal expenses.

8. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. Please review it separately.

9. Modifications

We reserve the right to update or modify these terms at any time. Changes will be effective upon posting on our website.

Thank you for choosing Retrobroker! If you have any questions, feel free to reach out to us via email. Happy shopping! 🛒🌟